T – Trust Trust is the emotional glue that binds an organisation togetherThe ingredients needed to make emotional glue [trust] consistency loyalty delegation
E – Economy of Energy
A relaxed attitude lengthens a man’s life - [from the Bible]
All work and no fun destroys the energy in the team
A – Affirmation
Four ways of affirming your co-workers
- value their ideas
- appreciate their uniqueness
- compliment their efforts
- praise their loyalty
M – Manage mistakes
Respond to a mistake – never react to a mistake
A good man falls several times, but he rises again – [from the Bible]
Consider why the mistake was made
W – Weekly Team Meetings
A team meeting can be corporate or it can be one on one.
Every staff person should be able to respond to the following:
- I made progress in ________
- I had difficulty with ________
- I need a decision from you on ________
- I am thankful for ________
O – Open Communication
Open communication is the cornerstone of great team work
Reliable communication permits progress – [from the Bible]
There are barriers to open communication:
- Presumption
- Impatience
- Pride
Pride comes before a fall – [from the Bible]
R – Recognition and Reward
Give honour and respect to all those to whom it is due – [from the Bible]
Recognition and reward produces more productivity
K – Keep on Learning
If the team is learning the company will grow
The intelligent man is always open to new ideas. In fact, he looks for the them – [from the bible]
TEN COMMON MISTAKES MADE BY TEAMS
- They have a top-down attitude
- They put getting the job done before people
- They do not affirm
- They see “mavericks” as problems
- They have an autocratic culture
- They delegate the hard things
- They have chaotic communication
- They do not share knowledge
- They never plan for the future
- They have no place for fun in their team culture
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