Thursday, October 23, 2008

Eva listens to the customers

Eva listens to customers and care about what customers need. That is exactly what we need to focus on in the future to be ahead of all the competition. Every competitor can put together a tour, but listening to the customer and making that special tour that our customers want is really going to win us reputation and business. This is what our customers says:
We wish to congratulate Eva Wang for her marvelous work, absolutely respecting our needs and feelings. She gave us the perfect itinerary, answering our e-mails and requests always in a kind and efficient way. We travel a lot and we recognize in Eva one of our best trip advisors.

We made some inquiries and Eva was the only one who gave us a real tailor-made program. Other companies offered ready and exhausting programs, always wanting to convince us that it was the best way to know China, without hearing our needs.

We are absolutely satisfied with Chinahighlights service and especially with our trip advisor Eva Wang. We can assure you that we felt a great difference in the quality of private services that you offer. Congratulations!

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